TERMS OF SERVICE
Welcome to Decowall.co.uk
By accessing and using our website, you agree to the following Terms of Service. If you do not agree, please do not use this website. For any questions, contact our Customer Service team at support@decowall.co.uk.
Company Information
Company: Infeel (UK) Ltd, trading as Decowall
Registered in England and Wales: Company Number 11441258
Address: Suite 206, 250 York Road, London, SW11 3SJ, United Kingdom
Conditions
These Terms apply to all sales of goods from Decowall to customers.
Delivery of goods confirms your acceptance of these Terms.
Any variations must be agreed to in writing.
Definitions
Buyer/Customer/You: The person using our website or purchasing goods.
Seller/We/Us: Infeel (UK) Ltd trading as Decowall.
Goods/Products: Items sold on our website.
Order: Your purchase request for goods.
Contract: Agreement between you and Decowall.
Using Our Website
When you use our website, you agree to:
Provide accurate and up-to-date information when registering.
Notify us of any changes to your personal details.
Avoid impersonating others or using unauthorized names.
Indemnity
You agree to hold Decowall harmless from any claims or losses resulting from your misuse of the website or breach of these Terms.
Our Rights
We reserve the right to:
Update product prices at any time.
Remove products from sale without prior notice.
Privacy Statement
Your privacy is important to us. Personal data collected during an order will be used for:
Processing orders
Improving our services
Administering the website
For more details, refer to our Privacy Policy and Cookies Policy.
Disclaimer
We provide this website "as is" and make no guarantees regarding accuracy or reliability. To the fullest extent permitted by law, Decowall is not liable for:
Indirect or consequential losses (e.g., business loss, data loss).
Damage to computer systems resulting from website use.
We remain liable for injury or death caused by our negligence.
Ordering and Payment
Orders are subject to acceptance. If an item is unavailable, we will notify you.
Payments must be made in full before dispatch via PayPal, bank transfer, or card payment.
All prices include VAT unless specified otherwise.
Delivery
UK orders: Delivered within 15 days.
Europe orders: Delivered within 30 days.
Report undelivered goods within 28 days of ordering.
Ensure accurate delivery information when placing orders.
For international deliveries, customs fees may apply.
Cancellation and Returns
You can cancel or return goods within 30 days of purchase.
Returned items must be in original packaging and condition.
Full refunds are only issued for faulty items or cancellations before dispatch.
A 15% restocking fee and shipping costs may be deducted for non-faulty returns.
General
Warranty
We ensure that goods match their description. However, slight color variations may occur due to screen displays.
Limitation of Liability
Our liability is limited to the price of the goods. We are not responsible for damage to surfaces or external factors beyond our control.
Force Majeure
We are not liable for delays caused by events outside our control (e.g., natural disasters, strikes, system failures).
Changes to Terms
We may update these Terms at any time. Changes will not affect existing orders.
Governing Law
These Terms are governed by English law, and disputes will be settled in English courts.
If you have any concerns or questions about these Terms, please contact support@decowall.co.uk.
The Decowall Team